How to Issue a Return

For all returns please contact us at

Quality Goods Return

For the return of the quality goods, we compensate the cost of goods only. Delivery charges are not compensated. The same works for a partial return of quality goods – delivery charges also won’t be compensated.

You can return an item or entire order if it meets the requirements below:

  • Both item(s) and its package should be saved in their original conditions
  • Confirmation of your Order ID and the fact of purchase and its conditions (commodity or cash receipt)

Defective Goods Return

You can return defective goods with a full refund of both order price and shipping expenses. In the case of a partial return, shipping expenses are not compensated.

We consider an item defective if it meets one of the following conditions: items with the wrong article, quality, or size.  Differences in layout and design elements won’t be considered as indicators of non-quality products.

Refunds are made within 5 working days from the moment we receive the returned product, you’ll receive a relevant email notification. If a refund is issued to a bank account, the refund period could be increased due to the bank’s terms on processing payments, contact your bank for details.

Are you 21 or older? This website requires you to be 21 years of age or older. Please verify your age to view the content, or click "Exit" to leave.